FAQ's
Take a look at the most frequently asked questions about SimplySelfStorage
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What is self storage?
Self storage is a simple, flexible storage solution for things you don’t need every day. You decide how much space you need, bring your stuff down to the store and load it into your unit. You only pay for the space you need and for the length of time you need it. Minimum rental is 28 days.
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Are there any items that I can’t store with you?
We can’t take living things, perishable goods or anything that could be flammable. Lawnmowers and other petrol engines should be drained before you bring them in.
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How much will it all cost?
We have a range of 40 different units from very small to very large and prices vary according to size. You can be certain that you won’t pay for any more space than you need.
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Can I get help moving my stuff into store?
Our friendly staff will supply expert advice and you can use our trolleys. If you need an extra pair of hands to load your stuff in, though, you’ll have to bring them with you!
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How often can I get access to my things?
You can visit your unit as often as you need during reception hours, 365 days a year and we won’t charge you any extra. Extended access (5am - 11pm) and 24/7 access to your unit are available by arrangement only.
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How much space do I need?
Our easy-to-use space calculator will help you to decide exactly what your requirements are.
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How do I pay?
We accept all major credit and debit cards.
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Where can I get packaging materials?
You can book space and buy packaging material by visiting our shop within Simply Self Storage and buy what you need there.
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Do I need to book in advance?
You can book space over the phone and use our helpful space calculator but we’re also happy to welcome you onsite and carry out the transaction there.
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How long can I store my goods?
You can leave your things with us as long as you need to.
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Will my things be safe?
Our store is protected by CCTV and only you can gain access to your own unit.